Samsung Galaxy S22
image via: Samsung

Last week, throttling issues were reported on Samsung devices. Benchmarking app Geekbench called this issue “benchmark manipulation” and thus delisted the last four-generation of Galaxy flagship devices from it’s platform. The devices that were banned from Geekbench include the Samsung Galaxy S22 series, Galaxy S21 series, Galaxy S20 series, and the Galaxy S10 series. Among these devices, the Samsung Galaxy S22 series were launched last month while the other devices were launched during the last three years.

It was found out that the pre-installed Game Optimization Service (GOS) on Galaxy devices was causing the performance dip on more than 10000 apps. These apps include the popular game Gensin Impact and popular apps like Instagram, TikTok Twitter, YouTube, and 6800 other non-gaming apps.

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Samsung will soon roll out a software update to fix throttling issues

The surprising thing is that the Game Optimization service was not impacting the performance of the device while running the benchmarking apps. All benchmarking apps such as Geekbench, AnTuTu, 3DMark, GFXBench, PCMark, and Geekbench 5 were not among those 10000 apps.

This is because the company did not want to decrease the benchmark result by throttling the benchmarking apps. Most users perceive the higher benchmark result as a positive sign while buying the device. But now it means that the Samsung devices benchmark result is not actual and does not represent the real-world performance of the device.

As per the statement to Android Police by Samsung, “Our priority is to deliver the best mobile experience for consumers. The Game Optimizing Service (GOS) has been designed to help game apps achieve great performance while managing device temperature effectively. GOS does not manage the performance of non-gaming apps. We value the feedback we receive about our products, and after careful consideration, we plan to roll out a software update soon so users can control the performance while running game apps. “

It is also worth noting that with the One UI 4.0 based on the Android 12 update, it is a difficult task to disable this Game Optimization Service (GOS). However, the company has now promised that a new “Performance Priority” button will be soon added in the Game Optimization Service with the upcoming update. This “Performance Priority” button will force GOS to offer peak performance when the user enabled it.

Geekbench via official Tweets said, “Earlier this week, we were made aware of Samsung’s Game Optimizing Service (GOS) and how it throttles the performance of games and applications. GOS decides to throttle (or not to throttle) applications using application identifiers and not application behavior. We view this as a form of benchmark manipulation as major benchmark applications, including Geekbench, are not throttled by this service. “Today we delisted these handsets from the Android Benchmark chart on the Geekbench Browser.”

This is not the first time that a major OEM was caught throttling the performance of their flagship devices. In 2021, OnePlus also caught of this benchmark manipulation, and then also Geekbench delisted OnePlus 9 and 9 Pro from the platform.

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