The LG G7 ThinQ is one of the best performing Smartphone available in the market. This quality product by LG is resistant to dust and water so that you can use it without any worries. The G7 ThinQ was launched as the flagship device of LG and thus it performs really well. The Snapdragon 845 processor coupled with a 6 GB of RAM makes it one of the best performing Smartphone. It also comes with a large 6.1-inch QHD for all those mobile gamers and for those who loves enjoying high clarity movies on their mobile.
LG has used the most innovative and cutting edge technologies in designing this premium device. It comes with many safety features. One of the safety features is that the phone stops taking charge or blocks charging if any moisture is detected in the charging port. This protects the phone’s system from getting damaged.
However, some users reported that they are getting the charging blocked due to moisture detected error message even if the phone is completely dry. So let’s fix this thing. Here are some of the methods you can try to fix this issue.
Fixes for LG G7 ThinQ Charging Blocked Issue
Check the port
The LG G7 ThinQ is water and dust resistant as claimed by LG. However, it is water resistant only to a certain extent. It means it can easily manage water splashes. If you are getting this error message after your device was exposed to liquid. There are chances that some moisture might be present in the charging port which is triggering the error message. In that case, leave your phone in dry air for around 24 hours. Now check for the issue.
Another thing you can do is examine the charging port with the help of a magnifying glass to check for any dust or debris.
Soft reset might work in solving the issue you are facing. There is nothing wrong in giving it a try before you proceed to more complex methods.
A soft reset can be performed by pressing and holding both the power and volume down keys together.
Switching to Safe Mode
This error you are facing with your LG G7 ThinQ cold also be caused by a third party app. So to check whether a third party app is to be blamed or not the best way is to reboot your device into safe mode. As you all know in safe mode, only the preinstalled applications are enabled and all the user installed apps are temporarily disabled.
To boot your G7 in safe mode follow the listed steps.
- Press and hold the power key.
- Tap and hold the power off option from the list.
- The reboot to safe mode message will now be displayed.
- Tap OK to proceed.
Done! Your mobile will now restart in safe mode.
Now connect your charger and check for the problem. If you aren’t getting any such message in Safe mode, then you can blame a third party app for this issue. Remove all the third-party apps one by one starting from those apps which you installed most recently.
Use a different charger
You might also be getting this error message on your LG G7 ThinQ because of bad or damaged charging accessories so try using a different charger. Change your charging accessories or try using a different power source. You can connect your phone to your laptop and can check for the issue.
If none of the above-listed methods is working then the last option left is to perform a factory reset. Factory reset is a complex method which will remove each and everything from your device. This includes your apps, email accounts, messages, photos and all the files. Therefore it is recommended to make a backup of all your important files before proceeding to the steps.
- To perform a factory reset first head to the settings app.
- Now tap on Restart and reset option.
- Tap Factory Data rest.
- At this point, you will be asked whether you want to erase the SD card or not.
- Now tap on Reset then Delete all.
- Again Tap reset to confirm.
- Your phone will now restart.
One of these methods will surely remove the problem if it is related to a software bug. If these methods are not working, it indicates hardware damage which cannot be fixed while at home. So take your phone to an LG Service Centre and get it repaired.