Samsung Note 8 Freezing issues

Underneath we’ll get into a portion of the arrangements on How to Fix Samsung Note 8 Freezing issues.


Galaxy Note 8 is one of the latest and the best Samsung smartphone available in the market. It is far better in terms of looks and performance in comparison to its competitors. Samsung has succeeded in squeezing even the last drop of performance from the processors while making the note 8. The device is loaded with the most advanced features and performs even better than your expectations.

But as we all know no electronic device is fully free from bugs and other issues nor is the Galaxy Note 8. There are many reported note 8 problems faced by users these days.

Among which one of the performance issues is the Samsung Galaxy Note 8 screen problem. The unresponsive or frozen screen is a really annoying problem which is mostly associated with a software problem or third party apps. Damaged hardware can also be the reason behind it but the bad news is there is no way to fix the hardware damage and it must be taken to an authorized service center for that.

Here is how to unfreeze note 8 as long as there is no hardware problem:

Check if the device freezes in the Safe mode or not

The Galaxy Note screen unresponsive problems can be caused by the third-party application. Booting to safe mode disables all the installed applications. This will not fix the problem but will definitely give you an idea that whether the apps are causing it or not. This is how you boot the phone to safe mode.

  • Turn off your phone
  • Now press and hold the power button until the Samsung logo.
  • Hold the volume down button immediately after leaving the power key.
  • Keep holding it until the device restarts.
  • You will see safe mode in the bottom left corner.
  • Now your phone is in safe mode.

Clearing app cache

If your phone does not freeze in the safe mode then it is clear enough that one or more third-party application is contributing to the problem. Now the first thing you need to do is figure out which app or apps are causing it.

After that, the first thing you should do is try clearing the app cache and data. Here how it is done:

  • Swipe up on an empty slot on the home screen to open the tray.
  • Click on the Settings and then apps
  • Now tap the desired app and click on storage.
  • Click on clear cache and then click clear data.
  • Press OK.

Samsung Note 8 Freezing issues

Uninstalling applications

If clearing data does not work then the last thing you can do is uninstalling the culprit application. To uninstall an app follow these steps:

  • Swipe up on an empty slot on the home screen to open the tray.
  • Click on the Settings and then apps
  • Now tap the desired app and click on uninstall.
  • Click uninstalls one more time to confirm.

Software update

Another way to fix the Samsung Note 8 screen problem is by updating the current version of the software. The freezing issue might be associated with the software and updating it might be the only way to fix it. Here is how it’s done:

  • First, go to the settings app.
  • Now scroll down and tap the Software Update.
  • The device will check for the available updates.
  • Click install to download and install it.

Backup and reset

If none of the above-listed methods worked for you. The last option left is to factory reset your phone.

If you are unable to find out the bug or the software causing the unresponsive screen then the factory reset is a good idea. It will delete all the data from your device including the bugs causing the problem.

But keep mind that it will also remove the useful and important data from your phone, therefore, making a backup is extremely important before trying this method.

If you have already kept a backup and is ready to proceed then follow the steps listed below.

  • Go to the settings.
  • Click on General Management and then Reset.
  • Click on Factory Data Reset and then tap the Reset Device option.
  • If the Screen lock is active you have to enter your password.
  • Now tap continue and then delete all.
  • Your phone will automatically restart.


Experiencing difficulties with your Android Device, check out ourHow Topage on how to resolve some of these issues.

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