Self-Service Repair program

Recently, Apple launched its Self-Service Repair program, a move that could be seen as a concession to the “Right to Repair” movement, seeking to compel manufacturers to provide consumers with affordable spare parts and repair tools for their electronics. You can now replace the display, battery, camera, and other components of your iPhone without voiding the warranty, but should you?

Since the program is so new, you are likely to have many questions, especially if you are thinking about fixing your iPhone yourself. So, don’t waste time. Continue reading this article to know everything about Apple’s Self-Repair program.

What is Self Service Repair?

The Self-Service Repair program offers repair manuals and hundreds of genuine Apple parts and tools, such as displays, batteries, and cameras, which you can order for a fee from the Self-Service Repair Store online. You can repair your own device once you have received the necessary documents and equipment.

Where To Get Self-Service Repair?

Currently, the program is only available in the United States, but it will be expanded to other countries, including Europe, in 2022.

What Are The Prerequisites For Using Self-Service Repair?

You will need a product serial number or IMEI to purchase genuine Apple parts through the Self Service Repair Store, in addition to having a supported iPhone model.

How to Initiate a Self-Service Repair program

Open your browser and go to the SPOT Self-Service Repair Store.

Click on Start your order from the “Order Parts and Tools” option

Select the service parts and repair tools needed for your specific repair needs from the dropdown lists.

Now, click on Add to Cart after selecting the genuine Apple parts and/or tools required for your specific repair.

[Note: Bundle kits are listed under “Recommended.” Over 200 parts and tools are available for purchase individually at the Self-Service Repair Store.]

  • In the first input field, type the serial number or IMEI of the device, then click Submit.

[Note: The serial number or IMEI can be found in Settings -> General -> About. If the device doesn’t turn on, go to, log in with your Apple ID credentials, and select the device from the Devices section to see its serial number or IMEI.]

  • Click Submit after entering the required repair manual ID.

[Note: The manual ID is a six-character code in the repair manual.]

Then, press Continue

After you have added the items you want to your cart, go to the top of the page and review your parts before clicking the Checkout button.

On the next page, choose either Create account or Guest, then fill out your personal information and shipping address.

Next, click on Continue.

[Note: Creating an account allows you to track your services and reduces checkout time.]

  • On the next page, review your order summary. After that, click on Order if everything looks good.

Your parts and/or tools should arrive shortly. Remember that if you ordered a repair kit, you only have seven days to use it before returning it to Apple.

Final Words

The components that you removed after completing a repair may be able to be returned to Apple. If that’s the case, and Apple can use those parts, you might be eligible for a discount on your repair. Apple intends to expand the Self Service Repair program to more devices in the future, including Apple silicon Macs. Also, if you want to learn more about this service, get in touch with Apple customer representatives.

Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.


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