WhatsApp is the most used and great instant messaging app to communicate with others. More than two billion people use this app monthly to chat with friends, family and colleagues.

The popularity of the app is mainly due to it’s simple app interface and the essential features that most people need on the instant messaging app. The app has many features; some are most common and widely used, while others are unknown to many users.

Despite being so feature-rich, the app continuously introduces new features at regular intervals of time to make the user experience better. There is one feature that may be known to a few users and we will discuss that in this article.

The feature that we are talking about is silencing unknown callers on WhatsApp. This feature is also related to the privacy and security of users as it allows them to silence any call from anonymous users.

Sometimes, we receive a call from someone who is outside our contact list or whom we have never chatted with before. That call may be from a spammer or from someone with whom we don’t want to communicate. So, in this article, we will show you a step-by-step guide on how to silence unknown callers on WhatsApp. This feature is available on both iOS and Android and is available for all users globally. Check out the step-by-step guide below.

  • Update your WhatsApp
  • Open WhatsApp
  • Tap on three dots at the top right corner
  • Tap on settings from the menu
  • Select Privacy
  • In the privacy menu page, scroll down a bit and navigate to the calls option.
  • Tap on calls, and tap on the toggle to “Silence unknown caller”. The option also states, “Calls from unknown callers will be silenced”.

Remember, this feature works for unknown callers with whom you have never interacted. As per WhatsApp help, if you call an unknown caller and then receive a call from the same unknown caller whose number you haven’t saved but already had a call with them on WhatsApp, then this feature will not work for such unknown numbers.

Once enabled, this feature will prevent your phone from ringing when you receive a call from unknown callers. You will still receive a notification for a missed call and the call will also appear in your call list. This feature will prevent you from being distracted by unknown callers, when they call you. 

Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.


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