After a stressful day, you wanted to release your stress by listening to a podcast, and you opened your Spotify app, and guess what, it crashed. No doubt that this will boil your blood. At this point, Spotify is nothing but a useless app that is piling on your mountains of stress.
Spotify is a famous app for both smartphones and computer users. Like any other app, Spotify can also have issues at times. While figuring out what exactly is the reason for the problem is quite tricky, luckily, there are ways you can solve this problem.
If your Spotify app has also started to crash suddenly, and you do not know what triggered this behavior, then you will learn how to solve this issue. This article will discuss the problem for both smartphone and computer users.
Workarounds for fixing the Spotify keeps crashing issue:
There is no one solution, and the reason is we do not know what exactly is causing the problem. You have to check multiple factors and see what works for you.
1. Restart your device
Whether your Spotify is crashing on your smartphone or your computer, the first and foremost recommended thing is to reboot your device. It might be that the OS is not working as intended, which might cause driver problems, hence triggering this issue.
If you are going through this issue on your computer and your computer has been running for quite a long time, then a lot of temporary files and caches may have been created by your computer. All this junk and useless data is stored in the RAM.
Your system will not give the best performance with that junk piling up in the RAM. Rebooting your device makes your system start over from the beginning. This will make the process smooth and hopefully will fix the problem.
2. Quit the app forcefully and reboot
Try to quit your app forcefully to quit the running instances of the app. If you are on Windows, then
- Open Start and search for the Control Panel
- Once the Control panel is opened, search for task manager at the top right search bar
- Click View running processes with Task Manager.
- Search Spotify and force quit it by clicking End Now.
You can also force quit the Spotify app using a Mac
- Press command+Option+Esc buttons
- It will open a Force quit window
- From there, select Spotify to force quit the app.
If you are on a smartphone, open Settings and find Application Managers, Applications, or Manage Apps. Different smartphone brands use different naming, but you know what we are after. Once you are in the right location, find the Spotify app and tap on Force stop to forcefully quit the app.
3. Install an updated version
Have you ever wondered why your smartphone notifies you about new updates to the app? It is because the more recent updates are meant to run more smoothly and have many minor or significant improvements. If your device runs on an old version, try updating the app to the latest version available.
For smartphones, you can update the app from the play store or app store. If you are on a computer, the easiest way is to delete the app and download the newer version for installation. After updating the app, reboot your device before launching the app.
4. Use the “Run as administrator” option
Now how is this supposed to solve the issue? Sometimes the app does not have complete privileges, which restricts the app from functioning correctly. To give rights to the app for making necessary actions for a smooth experience, you need to run the app as an administrator. Select Run as administrator option by right-clicking on the app.
If this solves the issue, you should allow privileges permanently. That way, you won’t have to run the app as an administrator manually. To allow permanent administrator privileges
- Right-click on the Spotify app and click Properties
- Click Compatibility tab
- Tick the Run this program as an administrator checkbox option
- Click Apply to apply the changes.
5. Enable compatibility mode
You can also tell your computer to make Spotify compatible with the operating system, which is Windows. This allows your computer to run older or incompatible files by emulating previous software versions. To run Spotify in compatibility mode, follow the steps given.
- Right-click on the Spotify app and click properties
- Click on the compatibility tab
- Tick the Run this program in compatibility mode checkbox
- There is a dropdown from which you can specify the operating systems installed on your computer. Select the correct operating system.
- Click Apply to apply the changes.
6. Make some room for the app
If your smartphone or computer has no free storage left, you will not be able to run apps smoothly. Storage is required to save temporary files and caches for a smooth experience. To make some room for such files, you have multiple options.
- You can transfer your data to a different device or an external storage device like a USB or a portable hard drive.
- You can delete data that you no longer wish to have.
- You can run a disk storage utility if you are on a computer. Open Start and search for disk cleanup. Once you open the utility, it will ask you for the drive you want to clean up. Choose the appropriate drive and click There you will find some files that your computer thinks are no longer required and are considered junk. Select the files that are no longer required and delete them to free up some space.
7. Clear Caches
Programs use cache memories. Caches are a type of memory that programs use to store temporary files to run the apps quickly. By doing this, apps can fetch files speedily and perform better. With time, the cache grows bigger and might become unmanageable and problematic. It would be great to clear up the cache of Spotify. If you downloaded the Spotify app from the website, follow these steps.
- Hit Win + R for opening the Run box
- Type %LocalAppData%\Spotify\Storage\ and click ok
- You will see all the junk files there. Select them all by pressing Ctrl + A and delete.
If you have downloaded the Spotify app from the Windows store, then the procedure of clearing the cache is a little different because the junk files are stored in a different location then.
- Hit Win + R for opening the Run
- Type %LocalAppData%\Packages\SpotifyAB.SpotifyMusic_zpdnekdrzrea0\LocalCache\Spotify\Data\ and click
- Hit Ctrl + A to select all files and delete.
You can also clear the cache if you are using a Mac system. Here are the steps to clear the cache of the Spotify app
- Open Finder.
- After opening the Finder, press command+shift+c to open the computer option
- Navigate to Macintosh -> Library -> Caches
- From there, search Spotify.client
- You need to move Spotify.client folder to trash by right-clicking it.
Clearing the cache memory on an Android smartphone is also very easy.
- Open Settings and click
- Click Other apps. There you will see all your apps listed according to their sizes.
- Find Spotify and clear the cache.
If you have an iPhone, follow the following steps.
- Open Settings
- Navigate to General -> iPhone Storage
- Search the Spotify app there and click on it
- Click Offload App to clear the cache
8. Turn off hardware acceleration
When hardware acceleration is enabled, the app offloads some of its data to GPU, sound cards, etc. In simple words, the app stores some of the data required for better performance in places other than the CPU.
It allows the app to load its files to provide a smooth experience quickly. Spotify, by default, uses hardware acceleration, and this might cause issues sometimes. For disabling hardware acceleration in the Spotify app
- Open Spotify and open Settings
- Find the compatibility option and disable it. This will turn off the hardware acceleration of the Spotify app.
9. Reinstall the app
If your Spotify app is crashing or behaving differently all of a sudden, you can also try to reinstall the app. The critical difference between updating and reinstalling an app is that the data does not delete when you update an app. The newer version uses the same old data.
But when you uninstall the app and then reinstall it, all of the previous data gets removed from the device, and the app starts from the beginning. To ensure that all your last data is wiped out of your system, uninstall the Spotify app and reinstall it.
10. Windows Store Apps troubleshooter
This method is useful only if you have downloaded Spotify from the Windows store. Windows 10 and 11 include a feature called app troubleshooter. The application will scan your system and fix the issues highlighted in the scan. It tries to troubleshoot the possible problems that might be the reason your Spotify is crashing. You can try by starting a scan to see if this fixes your problem or not. To run apps troubleshooter
- Right-click on Start and open Settings
- From there, navigate to Troubleshoot -> Other troubleshooters
- Go to the Other section and find Windows Store Apps
- Click Run to run apps troubleshooter
- After the troubleshooter is done scanning, follow the instructions suggested by the troubleshooter to fix the problem.
11. Check your internet connectivity
If your Spotify keeps crashing, the problem may be in your network connectivity. Maybe your internet strength is weak, or your device for using the internet is not working correctly. Try opening the Spotify app using a different internet connection. Also, try resetting your internet device to see if the issue gets resolved or not.
If not, try resetting the configurations of your internet connection. Remember that resetting your internet configuration will bring your device to default settings, and your login credentials will also move to the default ones.
12. Log out and Open
If your Spotify keeps crashing, you can try logging out and then logging back in. This method is listed here because it is a suggestion from Spotify. Logging back in after a log out will start the connection between your Spotify app and Spotify’s server.
13. It’s time to update your operating system
If your Spotify keeps crashing and you are running an older version of the operating system, then it’s a good idea to update it. Newer apps usually do not work well in older operating systems.
This could lead to problems, including the crashing of the app. Whether it’s your smartphone or computer, try to update your operating system. Updating the operating system on a smartphone is relatively simple.
- Open Settings
- Search for System updates if you are using an Android smartphone. Else navigate to General -> Software update if you are using an iPhone.
But if you are on a computer, follow the following steps
- Search Settings in the search bar that is at the left bottom corner
- There you should see the Update and security Click on that option.
- You will see a Windows update option at the left. Click on this option and install the newer version of Windows.
To update the operating system of a Mac, select the Apple logo and click the System preferences option. You will find an option for updating the software. Click on it and let your Mac find the software needed for the Update.
14. Disable low power mode
What low power mode does? It makes your apps use fewer resources so that the remaining available battery can last for a few more hours. Using fewer resources will degrade the performance, which might be the culprit. If the low power mode is turned on, try turning it off to see if this resolves your problem.
If your Spotify is behaving differently or keeps crashing, it can really make you frustrated. While it is difficult to find the exact issue, the good news is that some workarounds are available to fix the problems. You can try these suggestions and see what works for you. An extensive list of potential tips has been provided in this article.
Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.