Many times users complain that their steps are not getting counted in the Google fit android application or that they are unable to sync it. Considering the quality of the build and the accuracy of the application, cases like this are very rare as Google fit boasts of itself as one of the best fitness tracker gadgets in the market. But nevertheless, today, we will see how you can fix Google Fit not counting steps issue in a few quick and easy steps.
What can be the issue?
If you think that this may be because you haven’t subscribed to any premium plan, you are wrong. This is because the app is free, and there are probably some minor bugs or technicalities you are missing out on.
Ways to fix Google Fit not counting steps issue
Method 1
First check whether or not your phone has allowed the application to get certain permissions essential to sync the steps. To check the possibility, follow the below steps:-
Go to the “Settings” option from the main menu of your phone
Go to the “App management” option in settings.
Click on “App settings” inside the app management options.
Now, in the list of apps, try finding google fit and click on that.
Go to permissions.
Then click on the “physical activity” option
If it is on “don’t allow” then change it to “allow” otherwise, leave it as it is.
Now, try syncing the steps. Your problem is almost certainly solved.
Method 2
If the above method didn’t solve your problem, follow the below steps to try another troubleshooting method. Here we will disable the permission manager.
Head to “Settings” from the main menu of your phone
Go to the “App management” option in the settings
Click on “App settings” inside the app management options.
Now, in the list of apps, try finding google fit and click on that.
Go to permissions.
Now, tap on “remove permissions if the app isn’t used” to off if it is on.
Now, try syncing the steps. Your problem is solved almost certainly.
Method 3
If the above two steps are not working for you, there might probably be some error in the sensors. We will use a 3rd party application called “CPU-Z” to check this.
Go to google play store and install the “CPU-Z” application
Launch the application and head to the “sensors” options on the top
In the list, check whether your
-
- Magnetometer
- Accelerometer
- Gyroscope
- GPS sensors
are working fine or not. If one or many sensors are not working, you will see the error message there.
Method 4
If the above steps didn’t solve your problem, follow the below steps. Here, we will clear the saved form data and recheck the status.
Head to “Settings” of your phone
Go to the “App management” option in the settings
Click on “App settings” inside the app management options.
Now, in the list of apps, try finding google fit and click on that.
Go to the “Storage & Cache” option in the menu
Click on “Clear cache” which will be on the bottom of the screen
Click on the “Clear storage” option beside the “Clear cache” option
Now, try syncing the steps now. Your problem is solved almost certainly.
Method 5
If the above ways didn’t solve your problem, then, at last, reinstall the application again. This is the last try you can do before contacting the official support related to the error.
Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.