How to Fix Discord Voice Chat issue on Android and PC

Discord is a great app over which you can text, voice, or video chat with your friends or communities. The free app lets you voice chat on cross-platforms. However, users tend to run into some issues with it, especially with the voice. Here are some fixes for those who run into Discord voice chat issue on their Android and PC.

Android Users

Android users, at times, find themselves being unable to hear the person they are conversing with, or the other person is unable to hear them. If the Discord voice chat is not working on phone, here is what you can do:

Check the Permissions of the App:

Press and hold the Discord app and from the options prompted, click on App Info

On the settings page click on Permissions – there are two sections in this page one is Allowed section and the other is Denied section

You must ensure that the options of Camera, Microphone, and Storage are all in the Allowed section

For users that are facing voice problems must check for Microphone, and if it is in the Denied section, then you can click on it and toggle the option to Allow

This will ensure that your voice chat and video chat works properly

Delete Cache:

Press and hold the Discord app and from the options prompted, click on App Info

On the Settings page, click on Storage & Cache

On the screen, you will find two icons – Clear Storage and Clear Cache

Tap on both icons one at a time to clear storage and cache

Re-install the Discord App

If none of the solutions have worked for you then uninstall the Discord app and install it once again afresh. Re-installing the app gives you a fresh version that is free of any issues.

PC

Check for these before you proceed with any steps to troubleshoot:

Make sure you have not muted the user or yourself. Check if the microphone or headset icon has a slash across it.

Besides this, it is also possible that you might have been deafened/muted by an admin or server owner. You would have to get in touch with the server owner or the admin to remove deafen/mute.

Check if voice or video, or audio problem is happening in all the servers or just in a single server. If the problem is just in a single server that you are using, then you must get in touch with the admin or owner so you can have the permission to enable to speak/connect/video.

You must also check for volume settings of an individual user. On desktop you can right-click on the user’s icon and then check the volume settings of the user with whom you are chatting. Adjust the volume using the volume slider in the menu.

Troubleshooting Steps for Desktop Users

How to Fix Discord Voice Chat issue on Android and PC

OS Should be Compatible

Check if the OS you are using is compatible with the Discord app.

Updated PC

Whether you are using a Mac or a Windows PC, you must ensure that your system is up to date. You should be using the latest versions available.

Discord Should be Updated

Updates are significant and when an app is not updated it will run erroneously.

  • Press Ctrl + CMD + R keys to refresh your client/system completely
  • You can also exit the Discord app and then restart it again

Check External Connectivity

If you are using headphones or a headset, then check if they have been securely connected to the PC. You should also check for loose or cut wires in them as they can cause problems in audio input/output.

Check for Permissions

Discord needs to have permission for Microphone and camera in order to run smoothly.

For Windows:

  • Go to Windows Settings > Privacy > Microphone – toggle the allow button ON
  • Go to Windows Settings > Privacy > Camera – toggle the allow button ON

For Mac:

  • Apple Menu > System Preferences > Security & Privacy > Privacy – from the list of options, you get locate Camera and Microphone and toggle the preferences ON

Update Drivers

Windows PC users must ensure that their drivers for sound or video or webcam are up to date. Here is how to update the drivers.

  • Type Device Manager in the search box on the taskbar and click on Device Manager
  • Select the driver that you would like to update and right-click on it (you should look for camera or audio)
  • Next click on search automatically for updated driver software
  • Click on Update Driver

Usually, Windows finds a new driver automatically, but if it doesn’t, then you can try look for one in the website of the device manufacturer and follow the instructions mentioned.

Follow one of these instructions mentioned, and you would be able to fix the Discord voice chat issue on your Android or your PC. If nothing seems to work, then you can always uninstall the Discord app and then re-install it again.

Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.

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