OTT platforms are getting famous over the days as these platforms are offering convenience to users. This situation is increasing the demand for OTT platforms and as a result, all the main media and television houses are coming up with their own OTT platforms with a variety of shows for the viewers. Disney+ is one of the most famous OTT platforms where you can watch several TV shows, web series, and movies. The famous OTT platform has recently introduced a new feature called begin code. Though this feature was rolled out to enhance the quality of user experience on this platform, many users are encountering issues during this procedure. Viewers are complaining that they are failing to activate the Disney Plus TV code on their devices.
This issue can occur due to several reasons. Some users have encountered this issue because of the code’s expiration by the time they used it. You can also face this issue if there is any problem with your device itself as well. If you too are annoyed with the same issue, go through this complete article, as here we have discussed a few troubleshooting methods to get rid of the Disney Plus TV code not working problem. Let’s start.
Fix: Disney Plus Begin Code is Not Working
Before we start with the fixes, let’s clarify that if you are using the OTT platform on your smart TV, you must activate it first before using it. If you are not able to activate it, you can go through a few tricks to get it done. Here we have mentioned how you can fix it step by step:-
- First, open the Disney Plus app on your smart TV and click the login button.
- Now, select log in with an email option where you will see an 8-digit code on your TV screen.
- You’ll also see some activation instructions along with the timer when the code expires.
- Now, go to the platform on a different device or web browser, followed by a login by entering your email and password. You can also enter the 8-digit code shown on your TV screen.
- Click the activate button and the process should be activated by now.
If you’re successful in doing the steps mentioned above, you can enjoy your favorite TV shows. If not, you will see an error message on your screen saying “unable to activate”. Now, you can go through the fixes mentioned below to resolve this issue.
Method 1: Check if Disney Plus server is working
It can be a problem on the developers’ end and in that case, there is nothing much you can do other than waiting for a few hours until the server gets fixed. So, whenever you encounter the issue, you will need to ensure that there is no problem on the developers’ end. You can know whether the server is down or not by going to the official website of the OTT platform. You can also join online forums or groups and even follow the official Twitter handle of the OTT platform to check whether the problem is from the server end. If yes, you will need to wait for a few hours and check again.
Method 2: Check if the code has already expired
One of the very common reasons behind this Disney Plus TV code issue is the expiration of the code. The code may have expired before you could use it. Once the time showing on your TV ends, the code expires. You’ll need to enter the code before the time expires. If anyhow, your code gets expired, you can get a new code by simply repeating the process. Remember that there are only three chances to repeat the process.
Method 3: Check device compatibility
You will need to ensure that your device is compatible with Disney Plus. Many people have reported that they encountered this issue because their devices were not compatible with the platform. Below we have enlisted the devices which support Disney Plus:-
- Roku
- LG Smart TV
- Sony Smart TV
- Xbox
- Apple TV
- Samsung Smart TV
- Amazon Fire TV
- VIZIO Smart TV
- Mac
- Google Chromecast
- Android TV
- Windows
- Android Phone/Tablet
- PlayStation
- iPhone/iPad
If you are not using any of the above-mentioned devices, there are chances that your device is going through some kind of compatibility issue. In that case, you can contact the support team of Disney Plus and ask about the compatibility of your device.
Method 4: Uninstall and reinstall the Disney Plus app
Sometimes, the problem can occur due to some technical glitch. Uninstalling and then reinstalling the Disney Plus app on your device can help you eliminate the issue by fixing some unknown errors and glitches. Here are the steps to uninstall and reinstall Disney Plus on your device.
To uninstall Disney Plus App on your Smart TV:
- First, go to your smart TV and select the Disney Plus app by long pressing it. You can do it by using the select button on your remote for this purpose.
- Now, you can see the uninstall button popping up on your screen
- Click on the uninstall button and wait for a few moments until the app gets uninstalled
To install Disney Plus App on your Smart TV:
Now that you have uninstalled the application from your device, it is time to reinstall it.
- Go to your smart TV and click on the Play Store or the device store available
- Search for the Disney Plus app and click on the install button
- Once the app is reinstalled on your device, check is the issue has been resolved or not.
Method 5: Check for the latest update available
It is always advised to keep the applications updated to avoid several errors and glitches . You can update your Disney plus to the latest version and check whether the issue is resolved or not. Updating your application will offer you better app security as well. Here are the steps below to update the Disney Plus app on your device.
- First, open the device Store you have on your streaming device.
- Now, search for Disney Plus and check whether there is any update available or not. If you can see the update button available there, click on it.
- Wait for a few moments until the process is completed and make sure to restart your streaming device after that.
- Now, you will need to check whether the issue has been resolved or not.
Method 6: Check your login credentials
Make sure you are doing everything correctly while entering your login credentials. Entering the right credentials is extremely important, otherwise the code will not work. Make sure to go through your email address and password again before logging in.
For your security and safety purposes, you should change your Disney plus password every 2 weeks.
Method 7: Check your Internet Connection
If you are using a poor internet connection full of latency and lagging issues, that can be the reason you encounter the error. You can restart your router or perform a speed test on your mobile to check whether your internet connection meets the requirements or not. If you have a Wi-Fi connection, you can switch to a wired or ethernet cable and vice-versa to check whether the issue has been resolved or not.
Method 8: Restart your TV
It is probably the simplest method on the list. Users can sometimes face issues if the session gets corrupted or stuck between the procedure. You can fix this issue by simply restarting your TV. Doing this will end your current session and start a new one.
Conclusion
So, that is it. We have mentioned all the effective troubleshooting methods to get rid of the Disney Plus TV code not activating issue. We hope that the article was helpful to you and you have successfully resolved the issue you have encountered. If, unfortunately, you are still facing the same problem, it is advised to contact the customer care support of Disney Plus for further assistance. You’ll easily get the number on the official website of Disney Plus.
Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.
