Phone Charging But Carplay Not Working

With the introduction of technologies such as Apple CarPlay, your chosen audio, navigation, or fast-food app can directly beam itself to the system of your car entertainment for easy interactions. You are connecting your iPhone to any car and you view that the phone is charging, but the multimedia player of your car does not recognize your device. If this is the scenario, you will not be able to access the function of the iPhone in the car, thus making it difficult for the users to use Siri, get directions, and many more. It is quite a common issue, the phone charging but Carplay not working issue.

This Carplay does not respond issue is mainly because most car manufacturers rush to include some more modern features such as Apple Carplay in their vehicles. Phone charging is one of the basic parts that most car manufacturers handle without any issues. This feature has made things quite easier undoubtedly. Nevertheless, modern features such as Apple CarPlay requires some extra software to run flawlessly. Various car manufacturers have begun to push Apple Carplay in the models of their cars. This is the reason why it has not been optimized well for every model and occasionally you will experience minor glitches. Here, we have addressed some common issues of this problem and identified some ways of solving them.

Causes of CarPlay not working

Below we have listed a few common reasons behind the CarPlay not working issue:

  • You may have disabled this CarPlay feature on your phone
  • Your car may not support CarPlay
  • Your device might be overheating
  • When you disable Siri, this may lead to this issue
  • Your iPhone may be running on iOS’s older version

How to fix phone charging but Carplay not working?

Now that you are aware of why your CarPlay is not working, let us jump into the the solutions whereby you can find various fixes that you may try and quickly resolve the issue.

Enable CarPlay

First, you must make sure to enable the feature of CarPlay on your iPhone. By mistake, you may have turned it off and did not realize it. Also, it might be automatically disconnected. You can connect it simply again. To enable it, follow the below instructions:

  • First, open Settings
  • Next, tap General
  • Then, Navigate to CarPlay
  • Then search for your car and after that connect it

Check the Compatibility

Just having a Car and an iPhone does not enable you to connect to the feature automatically. Various factors may lead to the issue of phone charging but Carplay not working. For example, your car itself does not support Apple CarPlay. Moreover, CarPlay is not working, as you might be in an unsupported region. Officially, Apple Car is accessible in 36 countries only. You have to wait until your car manufacturer and Apple manages to bring this feature to your area.

Check the connection of your iPhone

Your Car and Device have to be connected via USB or Bluetooth. You have to ensure your phone is not in Airplane mode while you are wirelessly connected. While in Airplane mode, all the wireless connections are disabled. Moreover, you need to enable Cellular Data and Bluetooth to start using CarPlay. You can also try toggling the cellular data and Bluetooth to fix it.

Your USB cable needs to be checked for any damages when using a wired connection. Try to connect with a new USB cable. Users must ensure that they are inserting the USB in the right port. Also, try re-plugging the USB to connect to the car to access the CarPlay.

Check your Siri

When you try controlling your CarPlay with a voice command, and it is not answering, this means that you have not turned it on. For controlling the CarPlay through voice, you need to enable Siri. To check whether it has been turned on or not, you should follow the steps mentioned below:-

  • First, open Settings
  • Then navigate to Siri and Search
  • Under Ask Siri, Toggle on the features, namely “Allow Siri when locked” and “Press side button for Siri”

While the screen is turned off, allow CarPlay

When your CarPlay stops working after you have turned the screen off, you might have not granted the required permissions. To resolve this issue, you may grant permission to CarPlay. Follow the steps mentioned below to navigate to the respective setting:-

  • Open Settings
  • Navigate to General
  • Then Click on CarPlay
  • Under My Car, select your Car
  • To grant permission, you need to tap the feature Allow CarPlay while locked

Check whether your CarPlay is restricted

If you are concerned about privacy, this is a wonderful security feature. However, it can restrict particular app features from working. So, you will have to enable the apps to work though you have turned this feature on:-

  • First, open the Settings
  • Next, tap Screen Time
  • Next navigate to Content and Privacy Restrictions
  • Then tap Allowed Apps
  • If you have disabled it, toggle on the CarPlay

Disable USB Accessories

Disabling or enabling this feature, however can affect your CarPlay when you connect via USB cable. Follow the given steps to disable it:-

  • Open the Settings of your Device
  • Navigate to Face ID and Passcode
  • You need to enter the Passcode when your device asks you to do so
  • Toggle off USB Accessories, under the allow access when locked

Restart the CarPlay from the Car

When you cannot access CarPlay, you must restart your car for making a quick fix. In most cars, you can occasionally experience such issues, as CarPlay is not optimized well for all models. Rebooting should resolve the issue if this issue is because of some glitch. However, it will not work when the problem is much more than a glitch. However, you may still try this method.

Cool down your phone

It is quite natural for your device to get warm while using your phone inside your car. But as you are using CarPlay with the charger connected, it needs extra power and will become warmer. Your device may overheat after some time, thus forcing it to disconnect from the iPhone. Thus, before you connect again, let your iPhone rest for a while.

Reboot your device

There is a probability that a device glitch may stop CarPlay from connecting properly with your car. You do not have to stress. You can simply resolve it by rebooting the device. Rebooting will fix some minor glitches, which can be found everywhere. You must never underestimate the power of rebooting because it will work in most cases. So, you must give it a try.

Turning off your device:

  • First, you need to press and hold your side and volume down buttons simultaneously
  • When the power menu appears, swipe the right side to turn it off
  • Press and keep holding the Side button of your device to turn it on until you see the Apple logo appearing.

Force Reboot your device

  • Swiftly, press and release the Volume Up and Down buttons successively. Then press the side button. To turn off the screen, it may take 20-25 seconds.
  • When the screen goes off, hold the side button until you view the Apple Logo.

Setup your CarPlay connection once again

CarPlay may not work if you have set up the CarPlay incorrectly, previously. So, you will have to reset that and again set it up back once more. By doing that, you can fix the problem and then work back to normal. Follow the below steps to set the CarPlay up:-

  • Open the settings on your device
  • Then tap General
  • Then navigate to CarPlay
  • After that, select your car and then click on the option Forget this Car

Reconnect the Apple Carplay connection

  • You have to turn on your Bluetooth feature
  • Next, open Settings
  • Tap General
  • Navigate to CarPlay
  • Now, wait for some time and then tap on your car
  • Select your Unique Code
  • Next, tap Allow syncing with the CarPlay
  • You will see that a six-digit code is popping up
  • Next, tap Apple CarPlay

Reset the settings of the iPhone

So you have changed the phone settings, it may be unintentional or intentional. In this scenario, the phone charging but Carplay not working issue arises with the device. Resetting all the settings of the iPhone may help in resolving such kind of issue. When you reset, it will be returning it to your default setting. It will not delete your files or data. However, it removes network, location, Bluetooth, and other settings.

  • First, open Settings.
  • Navigate to General.
  • Next, scroll down and then tap on Reset.
  • Click on the option Reset all settings.
  • Then enter your Passcode.
  • To confirm it, tap on the reset all setting.

Update the device

When you encounter such a problem, updating the device can fix any bugs or other problems that lead to such an issue. So, if you are having any problems with your CarPlay, you must update that to the latest version. Also, you must update your Car firmware. Various manufacturers have various ways of updating. Thus, to update it, you need to consult with your car’s manufacturer. Follow the below-mentioned steps to update your iPhone:

  • First open Settings
  • Next tap General
  • Navigate to the Software Update
  • Then click on the option Download and Install
  • Next, enter the Passcode
  • It will be downloaded automatically for you

Contact your Apple Support and Car Manufacturer

If your CarPlay is still the same, this is the last stage. To troubleshoot the issue, you must contact your Apple support and car manufacturer. You can also take your iPhone as well to the service center to get the best result.

Wrapping Up

Relatively CarPlay is a new smart feature that makes your daily life more efficient. Because of the competitive market, most manufacturers simply rush to include various features in their cars. In many cases, however, you will often come across particular problems. When you are experiencing any problem with your CarPlay feature, such as phone charging but Carplay not working, the methods mentioned will hopefully prove beneficial in fixing your issue.

Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.

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