How To Fix iPhone Cannot Connect To iTunes Store

One of the very widespread issues faced by the Apple iPhone users is “Cannot connect to the iTunes Store”. This problem is faced by almost every iPhone user at some point. The most common reason for this error message is the bad or unstable internet connection. Sometimes the problem is with the App store server, but that happens very rarely. So if your iPhone is also having trouble connecting to the app store here is how you can fix it.

Fixes for iPhone Cannot Connect To iTunes Store

Method 1- Switch network

Well to make sure that whether a bad network is causing the issue or not switch your mobile network. It means try connecting to a different Wi-Fi or switch to mobile data. Now check for the issues if it’s still there proceed to the next method.

Method 2- Check for the Apple Servers

The next thing you should do is check whether the Apple servers are working properly or not. To do this, go to Apple’s official webpage. Here you can check for the server status. If servers are down, try connecting to the store after some time.

Method 3- Switching to LTE

The iTunes stores need a fast as well as stable network to function properly. Therefore to enable faster data speed on a mobile network, it is recommended to switch on LTE option. Here is how you can do it.

1. Go to settings app
2. Now click on mobile data and switch it on.
3. Now tap on Enable 4G option to switch on LTE.

Method 4- Check for the Date and Time

The iTunes store will not open if the date and time of your iPhone are incorrect. So I advise you to check for the date and time. If its incorrect go to settings and make it correct.

1. Go to setting and then to General
2. Now tap on Date and Time option
3. Toggle the switch next to Set Automatically to enable it.
4. This will automatically update the Date and Time settings as per your location.

Method 5- Restarting

The issue you are facing might also happen because of bugs present in the current session of the operating system. Restarting your iPhone will fix this bug and will also restore the normal functionality of your iPhone.

1. Just hold the power button and then drag the slider to switch off your phone.
2. Now again hold the power button to switch it on.

Method 6 – Updating the iOS

Operating system updates bring new and improved features to a device. It also fixes all the bugs and performance issues. So if your OS is outdated download and install the latest updates. In order to update your iPhone, it should be connected to a Wi-Fi network and power source. Once you are ready here is how you can do it.

1. Go to settings
2. Now tap on General, Software Update.
3. Click on download and install option.
4. Your phone will start download updates and will reboot automatically once the updates are installed.

Method 7 – Turn off VPNs

Turn off VPNs if you are using them and then reconnect to the app store.

1. First Go to settings and then to VPN.
2. Now turn VPN CONFIGURATIONS to off.

Method 8 – Logging out of your Apple ID

If none of the above methods worked for you then sign out of your Apple ID and then sign in back. This simple method might fix the iTunes store issue permanently. To do this, follow the listed steps.

1. Head to Settings
2. Now click on iTunes and App store.
3. Click on your Apple ID and then tap on the sign-out option.
4. To sign in back simply open App store and click on Sign in option
5. Hit your credentials and tap sign in
6. Done

Method 9 – Erase or reset your iPhone

The next possible thing you can try to fix the” Cannot connect to app store problem is by erasing the contents and settings of your iPhone. However, keep in mind that it is a complex method which will erase each and everything from your iPhone. So it is recommended to make a backup of your important data to save yourself from future troubles. Once you are ready here is how you can do it.

1. Go to settings app
2. Tap on General and then Reset.
3. Now click on erase all contents and settings option.
4. You will be asked to confirm your decision, click on Erase to continue.
5. Once the process is complete, your iPhone will reboot.

Method 10 – Factory Reset

The final thing you can do is Factory Resetting your iPhone. This will make your phone brand new as it wipes out everything. You will lose your apps, files, photos, etc. It also removes the Os and firmware. So make sure to keep a backup. Before proceeding make sure you check the battery percentage. Also, check if your iPhone has the latest version of iTunes or not.

1. Connect your iPhone to the PC using the data transfer cable.
2. Ensure that your device is connected to a stable Wi-Fi network.
3. Launch iTunes on your PC.
4. The app will detect your iPhone. Now click on Summary tab from the left-hand side menu.
5. Click the Restore Option.
6. Now iTunes will download the latest firmware.
7. Wait for the process to complete and then set up your iPhone just like a new device.
8. Done Restoring process completed.

If still facing the same issue even after trying all the above-listed methods contact Apple or take your iPhone to a service point.