Whatsapp Web Not Syncing

WhatsApp offers an interesting feature known as WhatsApp Web, now known as Linked Devices, to its users where it allows them to sync their phone to a laptop or computer and access the chats. Users can send and receive messages and share all types of media file. In short, users can use WhatsApp on the computer just as they would use it on their smartphone.

This feature is especially beneficial for working people who often cannot spare time to pick up their phones and respond to messages. At times, WhatsApp Web tends to create issues, and users cannot sync their smartphones with their systems. There are some solutions to fix this WhatsApp web not syncing problem. So, have a read.

Fixes for WhatsApp web not syncing issue:

Solution 1: Check Your Internet Connection

WhatsApp requires internet to work, and even when you are syncing it to a system, you need internet for it to connect and work. Perhaps your internet is slow. You can either wait for some time and then try syncing again once you have a stable internet connection. You can also connect to a good Wi-Fi as the internet speed tends to be much better than mobile data.

Solution 2: Remove the Linked Device and Add it Once Again

Instead of the traditional WhatsApp Web option that users could see in the Settings allowing them to sync their smartphone to a system, WhatsApp now renamed that feature to Linked Devices allowing users to use WhatsApp on the computer without having to keep their smartphones online. If the sync doesn’t work, try removing your linked device and adding it once again. Here is how you can proceed:

Open WhatsApp on your smartphone

Go to Settings of WhatsApp

From the options listed, tap on Linked Devices

You will find the list of devices you had linked to your smartphone earlier. Tap on the device that is giving problems and then Tap on Log Out

Exit the screen and once again in the Settings, click on Linked Devices, and here click on Link a Device

Open WhatsApp Web on your computer

Scan the QR Code to link your smartphone to the system

Solution 3: Clear WhatsApp Cache on Your Smartphone

Sometimes small things like clearing cache can help fix errors that tend to pop up out of nowhere. This is for Android users. Here is how to clear cache of WhatsApp application:

Go to Settings of your Android smartphone

Tap on Applications/App Management/Apps

In the App List, look for WhatsApp application and Tap on it

This will open an App Info screen for WhatsApp

From the options mentioned, tap on Storage Usage or Storage Cache (whatever option is available on your Android phone)

Select Clear Cache – some phones will simply delete the cache and show a 0 B

Once you have performed this process, try to link your smartphone to the computer once again to check if the issue is resolved.

Solution 4: Uninstall and Re-Install WhatsApp

When nothing seems to work and the app continues to run erroneously, users should try and uninstall the app and then re-install it. WhatsApp application is available on both the Play Store on Android devices and App Store on iOS devices. Both uninstalling and reinstalling take just a few seconds. Make sure you have the phone handy as you will require giving an OTP before WhatsApp is installed on your smartphone. Once this is done, you can try syncing your phone again.

Solution 5: Try Using the Desktop App Instead of the Browser

WhatsApp developers have also made a desktop version available for both Windows and macOS users. The app can be downloaded on Windows and macOS. The installation process takes a few seconds. Users can then use the steps mentioned in Solution 2 to link the device (only this time, it will be an app instead of a web browser).

Follow the above five solutions to fix the issue if your WhatsApp doesn’t seem to sync with your computer or laptop.

Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.


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