Remember using old-fashioned voicemail technology? Sure, it was fun to set up the mailbox with a personalized greeting. But it had a few drawbacks, but the most notable was that you had to be with the phone to read your voicemails.
The good news is that traditional answering machines are a thing of the past. Many businesses are trading in their traditional phone lines for cloud-based virtual phone numbers, and a virtual voicemail system comes with it. Virtual voicemail you can access anywhere gives your business more freedom and mobility.
Benefits of Virtual Voicemail:
Easier Access
There is nothing more frustrating than getting an important phone call when you’re away from the office and having to leave that premium client hanging. Response time matters in business and can be the difference between landing deals or going home empty handing.
With a virtual phone number system, you’re not tethered to a specific phone line. You’ll be able to access your virtual voicemail anywhere using any device you want. Many virtual voicemail service providers also offer the option to redirect your voicemail notifications directly to your email.
Easier Storage
One of the most dreaded sounds back then had to be – “your voicemail box is full.” Virtual voicemail offers an almost unlimited amount of storage, so you don’t have to delete old messages to make room for new ones.
Virtual voicemail service providers store your voicemails securely on the cloud and will often provide you with storage options depending on your needs. And if you start out with the least package and need an upgrade, it is usually as simple as a click of the button. You’ll then have all the storage you need to manage a higher volume of calls.
Personalized Greetings
Sure, you might want to create your own phone greeting for anyone calling your mailbox, but if you’re not the creative type, your virtual voicemail provider can help. Many services offer customized greetings or scripts so that anyone who calls your business gets the professional greeting you want to represent your image.
This is one of those features that differs significantly based on which provider you use, but some will allow you to create your own greeting and send it in. Almost all services will offer pre-programmed greetings in a neutral voice, often created by a computer. If one doesn’t work for you after trying it, it’s easy to switch it out for a new one by talking with a customer service agent.
More Privacy
Sometimes you might be dealing with a phone call of a sensitive nature that you don’t want everyone to know about. Virtual voicemail systems not only offer better encryption for your voicemails but they can be played on different devices, so you can get the privacy you need. If you don’t want anyone listening in while you’re in a public space, it’s easy to plug your virtual voicemail into a headset that plays directly in your ears. This can be useful for lawyers and people dealing with clients’ privacy, and providers will be happy to discuss their security offerings before you join.
Easier Shareability and Forwarding
Virtual voicemail providers are ideal if you’re going to need to redirect calls across a large network. A hosted phone network might provide service to a team of hundreds of specialists, and this system eliminates the need for phone tag and trying to get someone into the office to listen to a voicemail. With the press of a button, the voicemail can go from the central server to the phone of the person it concerns without disrupting anyone’s workday. A message can also be shared company-wide if it concerns a large project.
Upgrade Your Voicemail Today
If your company still relies on old voice technology, it’s the perfect time to change that. Virtual voicemail systems can streamline office communications and make running your business easier. A system is available for every business model and size.
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