Horizon Forbidden West is an action role-playing video game exclusive to the PlayStation 4 (PS4) and PlayStation 5 (PS5). Although Horizon Forbidden West is very attractive, some problems like the Horizon Forbidden West crashing on PS5 and PS4 can sometimes annoy you a lot. Now, if you are also one of the victims of such problems on your PlayStation console, then you are not alone here. Luckily, there are a few possible workarounds mentioned below that should fix this problem.
Horizon Forbidden West game was developed by Guerrilla Games and published by Sony Interactive Entertainment in 2022. In this game, you can experience a series of adventures with Aloy in such a large open world. There have been multiple reports about the initial version of the game, that it had many bugs and errors when running in backward compatibility mode, which has been fixed to some extent through recent patch updates.
There can be various reasons why Horizon Forbidden West is not working on your PS4 or PS5. The game may not launch at all, the game may constantly hang on your home screen, or you may have problems where the game is stuck on the loading screen. It can be as simple as not having enough disk space, just like any other device or computer can wreak havoc. Or another cause could be that your PlayStation doesn’t have the latest updates installed or something is wrong. Let’s find out and see the various workarounds to fix Horizon Forbidden West crashing PS5 and PS4 issues.
How to Resolve Horizon Forbidden West crashing PS5 and PS4?
Sometimes the crashing of the game on startup or the problem of the game not launching can appear due to several possible reasons. Like an outdated game version, outdated system version, any kind of system crash or cache data problem etc. If you feel the same way then you can follow this guide to fix the Horizon Forbidden West crashing PS5 problem easily. Now, without wasting any more time, let’s get started.
Solution 1: Check Horizon Forbidden West servers
As we have mentioned before, the most common reason why Horizon Forbidden West is stuck on the loading screen is that the server is offline. Since Horizon Forbidden West relies heavily on servers, it won’t work properly if they go down. To confirm this, visit their official Twitter handle and see if there are any persistent issues with Horizon Forbidden West.
If yes, then, unfortunately, server-related issues cannot be resolved on your part. If the server goes down, the only option you have is to wait for the Horizon Forbidden West team to fix the problem. Otherwise, you can proceed with the solutions below if the Horizon Forbidden West server is up and running.
Solution 2: Check your Internet Connection
Slow or unstable networks can also cause Horizon Forbidden West to crash on PS5 or stuck on loading screen errors. To confirm this, run a speed test on your network online to measure your network’s current upload and download bandwidth. If the test results show that your network has problems, then follow the steps listed down below:-
Step 1: Restart the modem or router to refresh the connection with the ISP’s servers.
Step 2: Unplug your router from the outlet and wait 5-10 seconds before plugging it back in.
Step 3: Once done, run the test again on your network to check if the problem is resolved.
Step 4: If the problem persists, before contacting your service provider, check the below-mentioned solution. If that doesn’t work, then ask your Internet Service Provider to repair their service.
Solution 3: Power Cycle your Router
Well, before contacting your Internet Service Provider, you can try a little on your part to fix this problem. You can power cycle your modem and router to try and solve the network problem. Check the below-listed steps to power cycle your router:-
Step 1: Long press the power button on your router or modem to turn it off your router or modem.
Step 2: Next, you just need to unplug all the wires from the router or modem.
Step 3: Now, wait at least 10-20 seconds and plug them in.
Step 4: After that, turn on the router by using the power button and wait for the lights to start flashing again, especially the Internet indicator light.
Step 5: That’s it. Now check your internet speed again. If the network speed is still slow, call your Internet Service Provider and ask them to fix it.
Solution 4: Restart your console
In most cases, restarting your console can fix many minor bugs and glitches. Therefore, when experiencing Horizon Forbidden West PS5 issues, you can try to do a reboot.
After restarting your console, run Horizon Forbidden West again and see if the problem is resolved. If not, you should continue with other solutions.
Solution 5: Check for system updates
You should check for system updates on your PlayStation console before embarking on other alternatives. Sometimes an outdated system version can cause some problems. Follow the steps listed down below to update your PlayStation to the latest version:-
Step 1: Access the Settings menu of the PlayStation console.
Step 2: Select Update System Software.
Step 3: Make sure to check for available updates and follow the onscreen instructions to complete the update process.
Step 4: Once done, reboot the system to apply the changes.
Solution 6: Delete saved game data (PS4/PS5)
Well, corrupted or missing game data can also cause some PlayStation console crashing problems. We recommend clearing the saved game data on your PS4/PS5 console to fix the problem. Follow the steps listed down below to delete the saved game data successfully:-
Step 1: Access the Settings menu.
Step 2: Select Application Saved Data Management.
Step 3: Choose either System Storage, Online Storage or USB Storage > Delete.
Step 4: Select Horizon Forbidden West and place ticks next to the files you wish to delete or Select All.
Step 5: Select Delete and then select OK to confirm your decision.
FOR THE PS5:
Go to Settings > Saved Data and Game/App Settings.
Select Saved Data (PS5) or Saved Data (PS4). Select Console Storage > Delete. Tick the box next to the files you want to delete and select Delete.
This should fix the Horizon Forbidden West crashing PS4 or PS5 problem on your consoles.
Solution 7: Reinstall Horizon Forbidden West
If in case the hanging issue persists with the game Horizon Forbidden West then make sure to uninstall and reinstall the game on the console. That will fix the problem. To uninstall and reinstall the game, follow the steps listed down below:-
Uninstalling games from the PS4 is easy. Simply navigate to the game in the Games Menu and highlight the desired game. Once it is highlighted, press the Options button on your controller and select Delete from the menu. Confirm your choice and your game will be uninstalled.
Your save files should stay untouched because they are stored in a separate location on your PS4. If you are asked if you want to delete Application Saved Data as well, choose No to keep your save files. Otherwise, choose yes. If you would like to delete your save files manually, go to Settings > Application Saved Data Management > Saved Data in System Storage.
FOR THE PS5:
On the Home menu, highlight the game you want to delete.
Press the Options button on the PS5 controller. It’s the small button to the right of the touchpad.
Select Delete.
Select OK.
Wrapping Up
I hope the above solutions have helped to resolve the issues you’re having when Horizon Forbidden West keeps crashing on your PS5 and PS4. It can be quite frustrating not being able to play your favourite game.
As we said above, if you still can’t play the game, you may have to reset your PlayStation or you may have to wait for a new update to be released for the developers to fix the problem. It’s also important to make sure your PlayStation has enough airflow to stay cool. This will help prevent overheating issues that could later lead to the Horizon Forbidden West problems.
I hope the above-listed solutions help you in resolving the Horizon Forbidden West crashing PS5 or PS4 error. If it did, let us know in the comments section down below.
Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.
