Video game error codes are common, but they can be quite annoying as they prevent you from enjoying the game. Players cannot join the zombie killing fun due to the “Connection Failed” error. If you are also getting the Back 4 Blood Failed to Sign in error, then keep on reading.
For some reason it wasn’t fixed in time at launch even though the problem appeared during beta testing. While Turtle Rock Studios hasn’t officially revealed how to fix this problem, here’s all you need to know to fix the Back 4 Blood Failed to Sign in error.
An error message saying “Connection failed” appears when trying to launch Back 4 Blood on Xbox One or PC. To be sure, users will need an update from the developer to fix this problem permanently but in the meantime you can try different solutions to fix the Back 4 Blood Failed to Sign in error.
How to Fix Back 4 Blood Failed To Sign In Error On Console
If you’re having trouble signing into Back 4 Blood on Xbox due to sign-in errors, try one or all of the following solutions. We’ll start with the simplest options and progress from there.
Solution 1: Check the server status
The first thing players recommend doing before jumping straight into the tutorial is to check the status of the Back 4 Blood servers. This error can be caused by a server problem or because the server is under maintenance. This can happen if the developers are making changes to the game. To check the server status of the Back 4 Blood game, you can visit the official Twitter page to see if there is any update related to the servers being down for maintenance. Find the message on the page and you can also check the comments to see if others are also experiencing the problem.
If you discover that there is a server maintenance period, then follow the instructions recommended by the developers.
Solution 2: Hard Reset your console
Players reported that the most effective solution they took to fix the Back 4 Blood connection error was to reset their console. After doing this one or more times, they were able to log into the game without any problems. The process is easy to do on all consoles, so it’s worth a try. You can also unplug the panel from the outlet for a few seconds after shutting down to ensure that the panel is properly reset.
Follow the steps listed down below to Hard reset your Xbox One and Xbox X/S:
Step 1: You need to start by pressing and holding the power button on your console for 10 to 15 seconds. Then wait until the console turns off.
Step 2: Once the console is turned off, you need to make sure that the power capacitors are fully drained. To drain the energy more efficiently, unplug the console from the outlet and wait for a minute.
Step 3: After the minute has passed, plug the console inside the outlet again and start the console.
Step 4: When your Xbox console is fully on, try to launch the Back 4 Blood game again to see if now you will be able to play it.
Follow the steps listed down below to Hard reset your PlayStation 4 console:
Step 1: All you have to do is to press and hold the power button located on your console until it turns off.
Step 2: After you are sure that the console is off, unplug the power cord from the socket and wait for approximately a minute to make sure that the power capacitors are drained completely.
Step 3: Once the time has passed, plug the console back inside the outlet and turn it on.
Step 4: When the PlayStation 4 console boots back up completely, launch Back 4 Blood to see if the sign-in error still appears.
Follow the steps listed down below to Hard reset your PlayStation 5 console:
Step 1: While your console is fully on, press and hold on to the power button located on your PlayStation 5 console. Keep the button pressed until you are sure that the console has turned off.
Step 2: Now after the console is off, you need to unplug the power cord from the outlet and leave it like that for about one minute.
Step 3: Once the minute has passed, plug the power cord back into the socket and wait until the console boots back.
Step 4: When your PlayStation 5 console is completely on, you have to launch the Back 4 Blood game to see if the error still occurs.
Solution 3: Clear MAC address for Xbox consoles
Another thing you can try if you are experiencing connection errors on your Xbox console is to remove the active MAC address. You can do this from your Xbox console’s network settings. Follow the steps listed down below to clean the MAC Address:
Step 1: Go to the main screen of your Xbox console, then access the vertical menu on the right or left side and access the Settings section.
Step 2: After that, navigate to the Network tab and select it. Then from the newly appeared menu, you need to select Network Settings.
Step 3: Once you’ve done that, select Advanced Settings, then select the Alternate MAC address menu. Now look for the Clean option inside the available options inside the Alternative Wired MAC address.
Step 4: When the clearing process is done and the Alternative MAC address is back to the default, reboot your console and wait until it boots back.
Step 5: Now test the Back 4 Blood game to see if the sign-in error still occurs.
Solution 4: Change the profile status to online for Xbox consoles
Some affected players have also suggested that if your profile status is set to offline, it may cause Back 4 Blood connection errors. Because of the offline status, you cannot successfully connect to the server, which causes this error.
You can only fix this problem by changing the status of your online profile to see if that is the cause of this problem. In case you don’t know how to change the profile status, below listed are the steps to change the profile status to online for xbox consoles:
Step 1: From the main menu of your Xbox console, press the Xbox button on your controller to open the guide menu.
Step 2: Once the guide menu appears on your screen, navigate to the left side until you highlight your profile.
Step 3: Now you need to press A to open the profile card. After that, navigate to the bottom until you find Appear online.
Step 4: You need to choose to Appear online in order to change your profile status.
Step 5: When you successfully change the profile status, reboot your Xbox console. Once it boots back, launch the Back 4 Blood game to see if now the problem is fixed.
Solution 5: Uninstall and reinstall the game
The last thing you can try if none of the previous methods work is to uninstall the game and then reinstall it. This way, some players were able to fix their Back 4 Blood game and the bugs appeared.
Follow the steps listed down below to uninstall and reinstall the game on PC:
Step 1: The first thing you need to do is to open a Run dialog box by pressing the Windows key + R. Inside the search bar option, you have to type ‘appwiz.cpl‘.
Step 2: Once inside the Programs and Features section, search for the Back 4 Blood game through the list of apps and right-click on it when you find it. After that, click on Uninstall.
Step 3: Once the game is fully uninstalled, visit the platform on which you have the game purchased like Steam on Xbox Game Pass. Download the game again and wait until it is fully installed.
Step 4: After the game is reinstalled and you are able to launch it again, start the game to see if the error is now fixed.
Follow the steps listed down below to uninstall and reinstall the game on Xbox consoles:
Step 1: You need to start by pressing the Xbox button in order to open the guide menu.
Step 2: When the guide menu appears on your screen, navigate to My games & apps and select it, then select See all to go to the full library.
Step 3: Once inside the My games & apps library, search for the Back 4 Blood game and highlight it. After that, press the Options button on your controller (three lines button).
Step 4: Now navigate until you highlight the Uninstall button, then select it and confirm that you want to uninstall the game.
Step 5: Once the game is uninstalled, navigate to the other tab named Ready to install and search for the Back 4 Blood game, then make sure to install it.
Step 6: When the installation is complete, launch the game and try to play it to see if the sign-in error still occurs.
Follow the steps listed down below to uninstall and reinstall the game on PlayStation 4:
Step 1: From the main screen of your PlayStation 4 console, navigate to the end of the right side to Library, then access it.
Step 2: After that, go to the Games section and search for Back 4 Blood, then highlight the game and press the Options button on your controller to open a submenu.
Step 3: Once you’ve done that, navigate to where it says Delete and confirm the change.
Step 4: After you are done with the uninstallation, look inside the library again for the Back 4 Blood game and make sure to install it again.
Step 5: Once the games are completely installed, you can finally check if the sign-in error is still appearing.
Follow the steps listed down below to uninstall and reinstall the game on PlayStation 5:
Step 1: From the main screen of your PlayStation 5 console, there are multiple ways to uninstall a game. The fastest way is to highlight the game on the main screen and press the Options button on your controller to open a submenu.
Step 2: After that, navigate to the Delete button and select it to confirm that you want to uninstall the game.
Step 3: Once the game is uninstalled completely, go to the Game Library and search for the Back 4 Blood game on the list.
Step 4: After you find the game, make sure to install it.
Step 5: When the game is fully installed, launch it and try to play it to see if you still encountering the sign-in issue while trying to play Back 4 Blood.
Wrapping Up
I hope the guide helped you in resolving the Back 4 Blood Failed to Sign in error. If it did, let us know in the comments section down below.
Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.
