Forza Horizon 5 has been around for a while, and it’s one of our favourite open-world racing games. The game is great but it gets annoying if you can’t launch the game on your Xbox One or Xbox Series X or Xbox Series S because Forza Horizon 5 keeps crashing, black screen or the game gets stuck on the loading screen.
Now, if you are also facing the same problem then make sure to follow this troubleshooting guide to fix it quickly. It seems that the crash on startup occurs not only on Windows PCs but also on trusted Xbox consoles. Unlike the PC version, affected users don’t have too many options to fix the console crashing issue. However, we have provided some workarounds that may help. Follow the troubleshooting guide below to Fix Forza Horizon 5 keeps crashing issue.
How to Fix Forza Horizon 5 Keeps crashing issue
Players often report Forza Horizon 5 keeps crashing within the first few minutes of the game during the opening drive sequence. This is the first time Forza Horizon 5 has turned the entire open world into action, and the first chance for something to happen. The problem can also occur in the initial loading screen when first launching the game.
There can be many reasons why Horizon 5 won’t work on your Xbox Series X or Xbox Series S or Xbox one. This could be due to a lack of storage space on the internal or external drive (depending on where you installed the game). You may have a pending system update for your Xbox, or it may just be an ongoing issue with the Horizon or game servers and you will need to wait for the update to be released to fix the issue.
Here are different methods to solve the Forza Horizon 5 keeps crashing issue on Xbox One or Xbox Series X and Xbox Series S. Follow the solutions listed down below:-
Solution 1: Restart the Console
A simple restart of your Xbox usually fixes many problems and is well worth a try. Especially if Horizon 5 is stuck on the loading screen. If restarting doesn’t work, turn off your Xbox and unplug your Xbox from the outlet and wait 60 seconds, then plug your console back into the power source and turn it back on.
Solution 2: Check for Game updates
Outdated game versions can cause more compatibility problems than bugs. So it’s best to keep your game version up to date. Follow the steps listed down below to update the Forza Horizon 5:-
Step 1: Press the Xbox button on your controller.
Step 2: Next, select My Games & Apps.
Step 3: Select Show All.
Step 4: Select Manage, then select Updates.
Step 5: If an update is available, your control panel will automatically start downloading and installing the new version.
Solution 3: Go Offline Status
Make sure to go offline and then try playing or relaunching the game. Although this process may take a few minutes to complete, you should try it at least once. Follow the steps listed down below:-
Step 1: Press the Xbox button on the controller.
Step 2: Go to Profiles (the last option on the right).
Step 3: Select Profiles and System.
Step 4: Select Settings.
Step 5: Select General.
Step 6: Select Network Settings on your Xbox console.
Step 7: Select Disconnect.
Step 8: Once done, go to the game library and relaunch the Forza Horizon 5 game.
Solution 4: Check if your PC meets the requirement
Those having problems with the PC version should ensure that their system meets the system requirements for Forza Horizon 5. Playground Games has provided three levels of hardware, including minimum specifications, Recommended and ideal, detailing the CPU, GPU, and RAM requirements to achieve these thresholds.
Those with PC components below minimum specs are unlikely to experience Forza Horizon 5, which can cause problems when booting into the system. Those above the minimum specs can also benefit from lowering various graphics settings to match your PC’s hardware.
Installing the latest available version of Windows 10 or Windows 11 is also always helpful while keeping the relevant drivers up to date. While Forza Horizon 5 only requires the Windows 10 November 2019 Update (1909) on paper, we recommend updating your PC for the best gaming experience.
Solution 5: Check Game servers and your Internet Connection
If you try to play an online multiplayer game in Forza Horizon 5 such as Infection or King or try to join a friend’s convoy, your game will continue to crash or not load/launch if you are not connected to the Internet. So check your internet connection and also make sure there is no problem with the Forza Horizon 5 server, you can check this on their official Twitter page or make a general Google search online of the server status.
Solution 6: Check Xbox Resolution
If Forza Horizon 5 keeps crashing or has a black screen on startup or is very slow, make sure you have the correct TV resolution set. It should be fine by default, but try reducing it to see if it solves your problem. Follow the steps listed down below to check the Xbox Resolution:-
Step 1: Press the Xbox home button on your controller.
Step 2: Go to Configuration & System.
Step 3: Open Settings.
Step 4: Go to General, then to TV and Display Preferences.
Step 5: Change your resolution.
Solution 7: Delete corrupted game data
If the saved data for your game is corrupted, it will cause some problems, so unfortunately you may need to delete it. You can always back up your Forza save data because if you run into problems after deleting it, you can restore it:
Step 1: Select “My Games & Apps”.
Step 2: Find Forza Horizon 5.
Step 3: Press the Menu button. The menu button is nothing but the 3 lines.
Step 4: Click “Manage Games & Add-ons”.
Step 5: Click Saved Data.
Step 6: Select your user and then select “Remove from Control Panel”.
Solution 8: Reinstall Forza Horizon 5 game
If all else fails, you may need to reinstall the game. This can fix Forza Horizon keeps crashing and no-load issues on Horizon 5, as some game files, may have been corrupted. Follow the steps below to reinstall the Game:-
Step 1: Press the Xbox button on the controller to open the menu.
Step 2: Select My Games & Apps.
Step 3: Tap See All.
Step 4: Select the game.
Step 5: Then, select the Ready to Install tab.
Step 6: Select Queue.
Step 7: Select the Forza Horizon 5 game you are trying to reinstall.
Step 8: Now, press the Menu button on your controller.
Step 9: Select Manage Games & Add-ons or Manage Applications.
Step 10: Select Forza Horizon 5.
Step 11: Select Uninstall all.
Step 12: Make sure to select Uninstall everything to confirm the action.
Step 13: Wait for the uninstallation to complete.
Step 14: Restart the system to apply the changes.
Step 15: Then, press the Xbox button on the controller to reopen the Guide menu.
Step 16: Tap My Games & Apps.
Step 17: Select Show All.
Step 18: Go to Games.
Step 19: Select the Ready to Install tab.
Step 20: Click Install for Forza Horizon 5.
Step 21: Wait for the installation, then restart the console.
Solution 9: Reset the Console
Step 1: Press the Xbox button on the controller to open the Guide menu.
Step 2: Select Configuration & System.
Step 3: Go to Settings.
Step 4: Select System.
Step 5: Go to Console Info.
Step 6: Select Reset Console.
You will get prompts like Reset your console? Then, here you need to select Reset and erase everything. This will delete all user data including accounts, saved games, settings, all installed apps and games, etc.
While you can choose to reset and keep your games and apps, this may not solve the problem in most cases. After selecting the option, your Xbox console will begin erasing and resetting the system to factory default settings. Wait for the process to complete, then restart the console.
Wrapping Up
I hope the guide above helped you fix the Forza Horizon 5 that keeps crashing, freezing, or getting stuck on your Xbox loading screen. It can be a nightmare when a game decides to stop working and crashes/freezes or doesn’t load. Let us know in the comments section if any of the solutions listed above helped you. If not, let us and others know what helped you in fixing the issue.
Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.
