Problems and glitches may appear sometimes on your android device. For most times it will run smoothly, except sometimes it decides to throw at you “Unfortunately the process com.android.phone has stopped” error. “Unfortunately the process com.android.phone has stopped” may pop up when you are trying to place or receive a call.
There are numerous reasons why this error may pop up and disrupt the performance and put a stoppage to your day-to-day activities. There are a bunch of solutions one can try at home to get rid of the error.
Solutions to Fix “Unfortunately the process com.android.phone has stopped”
Solution 1: Reboot your Smartphone
The first thing anyone should do in case you receive any sort of error on your device is to reboot your smartphone. No idea what magic it holds, but it definitely helps in getting rid of the error and resumes back the functioning of the device. In case, the error still popups, try the other solutions listed down below.
Solution 2: Clear Cache and App data
If you come across an “Unfortunately the process com.android.phone has stopped” error, you should clear cache and app data. To know how to clear cache and app data, follow the steps mentioned below.
Step 1: Navigate to the Settings of your device and scroll to apps.
Step 2: Click on the app whose data and cache you would like to clear.
Step 3: Now, under the storage option, click on the clear data option to clear the data of the selected app.
Step 4: Once done, go back and click on the Clear cache option to clear the cache of the selected app.
Step 5: Once you have cleared the data and cache of the apps, it is recommended that you reboot your device for the changes to take effect.
In case this solution doesn’t work, try the other solution listed down below.
Solution 3: Clear Cache and Data of the SIM Toolkit
To clear the cache and data of the SIM Toolkit, follow the steps mentioned below.
Step 1: Navigate to the Settings of the device.
Step 2: Scroll and find the Apps option.
Step 3: Now, click on the SIM Toolkit.
Step 4: Click on the clear data option to clear data of the SIM Toolkit.
Step 5: Once done, go back and click on the clear cache to clear the cache of the SIM Toolkit.
Solution 4: Disable Automatic Updates
Whether it helps out with the “Unfortunately the process com.android.phone has stopped” error or not, it is recommended that one keeps the automatic updates option disabled.
Step 1: Navigate to the Play store from your Android device.
Step 2: Click on the menu icon of the Play Store.
Step 3: From there, click on the Settings option.
Step 4: Now, click on the auto-update apps option.
Step 5: Choose the option labelled as, “Do not auto-update apps”.
In case disabling automatic updates did not help, worry not as we have more solutions to help you get rid of the error.
Solution 5: Reinsert your SIM Card
This is one the easiest solution one can perform to get rid of the “Unfortunately the process com.android.phone has stopped” error. Since the error message is directly linked to the phone application, you should consider removing and reinserting the SIM card. Before reinserting the SIM Card, make sure to clean it before you reinsert it.
Solution 6: Perform Factory Reset
If nothing worked, you might have to consider resetting your device. Before you reset your device, do not forget to take a backup of your device. To factory reset your device, follow the steps mentioned below:
Step 1: Navigate to the Settings of your smartphone.
Step 2: Scroll down and find the Backup & reset option (The option may vary accordingly).
Step 3: Click on Backup my data.
Step 4: Once the backing up of data is successfully finished, click on the Factory reset option.
Step 5: Now, click on the Reset phone option.
Step 6: Confirm by clicking ‘Yes’ when asked.
Wait for your device to reset and reboot.
Wrapping Up
We hope the above-mentioned solutions helped you out to resolve the popup error and your device performance is back to normal.
Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.
