How To Fix iPhone X Screen Not Turning Off

In recent times, Apple has handled many hardware and software problems for iPhone X. Although Apple has said that the many problems can be resolved by updating the iPhone X operating system to the newest version, there are still some problems that many users are dealing with that just keep popping up. One of them is that iPhone X screen won’t turn off.

Why iPhone X won’t turn off?

Many users have complained that the iPhone screen would go into the frozen state after updating to iOS 11. It could be that the iPhone screen stays on after notification or even after a call has been made, the phone screen is not going back to sleep. The only way to turn off the screen would be to manually press the side power button. It also means that if you do not press the power or sleep button, the battery will drain and the phone will automatically turn off.

You can do the following:

1. Quick press the volume button for increasing the volume.
2. Quick press the volume button for decreasing the volume.
3. Press and hold the side power button until the Apple logo appears.
4. Hard Reset – If these steps don’t work and iPhone is still not turning off, then press and hold the side sleep or power button and volume down button at the same time for about 20 seconds. After releasing both the buttons, wait for the Apple logo to appear and the restart process to occur. You should do it a few times before the phone starts completely.

In addition, you can also turn off an iPhone X by:

1. Go to Settings
2. Select ‘General’ and choose ‘Shut Down.’

It might take a little bit longer. However, it is great a way to solve your screen problem.

Now if your iPhone X won’t turn off even you press and hold the side button and volume button, the issue might be more complex. A majority of times, the issue lies with the phone’s software problem. What you can do is:

Use AssistiveTouch On iPhone X

AssistiveTouch is a feature in iPhone X which places a virtual button directly on the screen. This button can help you turn off the phone, lock the screen, get access to Control Center and more. To turn this feature on

• Go to ‘Settings’ and choose ‘General.’
• Then select ‘’
• Next turn on the switch to the right side of ‘AssistiveTouch.’ The button will appear on the screen. You can drag the button around on the screen and place wherever you want to.

To turn off the iPhone with AssistiveTouch button

• Press the button and tap on ‘Device.’
• Then, press and hold ‘Lock Screen’ and any volume button ‘power off’ appears and then power off the phone.

Side Button Repair

At times, you cannot turn off your iPhone X screen because your side button is broken or jammed. In that case, you would have to get your iPhone X’s side button repaired.

Hopefully, with the given solutions you would be able to successfully turn off your iPhone X screen whenever it gets frozen due to some technical or any other reasons. If you still have difficulty, it would be better to take the help of an expert and get your phone functions back on track.