Underneath we’ll get into a portion of the arrangements on Face Id Not Working Properly on iPhone x- How to Fix.
Although the facial recognition system of Apple iPhone X works quite efficiently some users are facing difficulty in getting through the security system. For some Face Id is not working after a drop, while for others it simply stopped working after using it perfectly for a long time. Here are some fixes if your Face Id is not working on iPhone X.
Important Points to Remember:
Before you proceed to fix Face Id problem on your phone, check your phone for these:
- Your face shouldn’t be covered – mouth, nose, and eyes should be visible clearly to the TrueDepth camera. Wearing sunglasses blocks proper scanning of your face through the TrueDepth camera. Remove them when you are using Face Id to open unlock your iPhone X.
- The TrueDepth camera shouldn’t be covered accidentally by your finger or the screen guard. Also, check for dirt or residue that is blocking the camera’s view.
- Position your iPhone X in a portrait way, Face Id will not work in landscape orientation.
If you have checked for all the above and still find iPhone X Face Id not available then follow the solutions mentioned below.
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Disable Face Id
As the first solution if Face Id stopped working on your smartphone you simply need to disable Face Id and then turn it back on again.
- Go to Settings > Face Id > Face Id & Passcode > Use Face Id > Disable iPhone Unlock.
- Restart your iPhone X.
- Go to Settings > Face Id & Passcode > Use Face Id > Enable iPhone Unlock
This should solve the problem of Face Id and you should be able to use it once again.
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Reset Face Id
If your Face Id is not available even after the first solution then you can try resetting the Face Id on your phone. Here is how you can do it:
- Go to Settings > Face Id & Passcode > Reset Face Id
- Once the Face Id has been reset you can set it up from scratch.
- Restart your phone and now try using Face Id on it.
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Check the Version and Updates of your iPhone
If there is a new version of iOS available or there are new software updates which have been pending then you need to update your phone. Not updating software or to the latest version of iOS available can not only cause the problem to Face Id but to other features too.
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Reset Settings
If Face Id setup not working even after the update then try and reset all settings of your iPhone X. Here is how to do it:
Go to Settings > General > Reset > Reset All Settings
For most of the users these solutions have worked but if the problem persists you can contact Apple and inform them about this issue.
Having issues with your iOS device? See iOS Problems and their fixes Here:- iPhone iOS Fixes
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