Logitech is one of those companies that has been unbeaten in it’s competition thanks to it’s continuous innovation. Logitech is a well-known Swiss-American multinational computer peripherals manufacturer with a huge global reputation. It holds a large number of devices under it’s roof, including the likes of keyboards, mice, headsets, webcams, and speakers and when it comes to controlling the devices, the only name that comes to mind is the Logitech G Hub. Logitech leads the competition with it’s useful G HUB software that enables you to personalize and optimize each of the above-mentioned devices on a single platform. However, despite having so many qualities, the app has it’s fair share of disadvantages.
Many users have expressed their concerns, that they’re having issues with the Logitech G HUB software and about Logitech G HUB being stuck on the loading screen, not detecting the mouse, and sometimes Logitech G HUB not loading at all. Although it seems a bit tricky, the problem is not so hard to fix at all.
So if you are here to fix the issue, then you are in the right place. We will walk you through all the necessary steps to fix and get your G HUB working quickly and with ease.
Why is Logitech G Hub Not Loading or Stuck on the Loading Screen?
Many users have tried fixing the issue by restarting the app, running the app as an administrator, and rebooting the computer but none helped. According to them, the issue has been present for the past three years. The quick solution to fix the problem is to close the G HUB app and turn it on back, which in most cases, works. If not, we will dig deeper to find the causes of the Logitech G HUB being stuck on the loading screen, issues related to this and fixes for those.
Logitech G hub software depends on a few certain services running in the background to perform different functions. They are:–
lghub_updater.exe
lghub_agent.exe
logi_crashpad_handler.exe
lghub.exe
If these services do not get administrator privileges, then G Hub will not open properly. If these services are not allowed to run with administrated privileges, then G Hub will not load or work properly and will most probably get stuck on the loading screen. Moreover, it may also fail to detect the mouse, keyboard, headset, etc.
The most common reasons that cause the Logitech G Hub not loading issue:
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Incomplete Updates on Your OS
Logitech G Hub is a very useful and a free software that comes as a bundle when you buy any Logitech G device, like a keyboard, mouse, or headset.
Logitech G Hub may stop loading or may not responding if you’re not running the latest software update on your operating system.
These issues occur due to incomplete software updates on your operating system. You need to run all the software updates on your system and check if that fixes the error.
Once the updates get installed, check if the G HUB software has started loading or not.
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Improper Shutdown
Another common reason for the Logitech G Hub getting stuck on the loading screen is an improper shutdown.
We switch off our computers so abruptly most of the time, and do not wait for the G Hub app to completely close.
This abruptly ends the G Hub software and user interface, which does not allow it to auto-start the next time when we boot up our computer.
You should close the G Hub software properly before shutting down your computer.
Furthermore, to prevent improper shutdown, ensure you always shut down your computer by performing the default shutdown process and not by directly pressing the power button.
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Incompatible Hardware Drivers
Logitech G Hub stops working because of incompatible or wrong hardware drivers.
So, if the G Hub is not working properly, you should update your computer’s hardware drivers.
Go to the official Logitech G HUB website and download the latest version of Logitech G Hub software and the compatible drivers for your devices.
You will get the latest versions of the Logitech hardware for the peripherals from the Logitech Support website.
After that, try restarting the G Hub. The issue of not loading should be gone by now.
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Software glitches
Software glitches are unintended errors in software that cause unexpected issues that are not related to hardware or are caused by the software itself. But the good part is that you can fix most software glitches.
When it comes to the Logitech software, if you are not updating the software then you can encounter issues like this.
You need to update your Logitech G Hub software regularly to be able to fix the problem easily.
These are most of the reasons why your Logitech G Hub is not loading or is stuck on the loading screen as expected. It is usually a sign that the software is not getting loaded properly on your computer.
But on an optimistic note, there are several fixes that we will briefly look into in the following sections.
Fixes for Logitech G HUB not Loading issue?
You learned the common causes of the Logitech G hub getting stuck on the loading screen or not loading. Now let’s discuss how to fix the issue. It is recommended that you go through each of the below-mentioned solutions and then see which one works for you.
Solution 1. Restart Logitech G HUB Processes
In most cases, it might just be a glitch. So exit all the background tasks and restart the G HUB program to see how it goes. Here’s how:
- Bring up the Task Manager. You can do that by using the shortcut key combinations Ctrl+Shift+Esc
- Then select LGHUB and click the End Task button at the bottom right
- Do the same for LGHUB Agent and also for LGHUB Updater processes
- Now open File Explorer ( Windows+E shortcut) and go to the below location
- Open these three files: Lghub_updater.exe, Lghub_agent.exe, and Lghub.exe.
- Now check if it fixes the problem of the Logitech G HUB not loading screen.
Solution 2. Reinstall Logitech G HUB app
If the problem is not fixed yet, there are chances that the installation files got corrupted somehow. But don’t worry. You can uninstall the present version and reinstall the application easily. Follow the below steps:-
- Close the Logitech G Hub application window, right-click on the “G HUB” App icon, and hit the quit option.
- Now go to the directory where the program is installed. That is C:/Program files/LGHUB and remove all contents from there.
- After that, go to C:\Users\(username)\AppData\Roaming and delete the folder named LGHUB.
- Now you need to download the latest installer for Logitech G HUB and install it.
Solution 3. Enable LGHUB Updater Service
To fix the Logitech G Hub not loading issue, you will have to force the LGHUB updater service to auto-run when you start your PC.
- First, go to the Task Manager
- Press the Startup option
- Look for LGHUB, then check the status. If it is disabled, then Enable it by right-clicking on it
- Press Windows + R to run the Dialog Box.
- Type services.msc in the box and click enter. The services window will open.
- Look for the LGHUB Updater Service and then right-click on it, after that, select Properties.
- Select “Automatic” in the startup type. Then select Apply followed by selecting OK.
- Right-Click on LGHUB Updater Service again, then press Start.
- Right-Click on lghub.exe and then select properties. Now click on Compatibility.
- Select Run this program as an administrator option, then click on Apply and then Ok.
You will have to do the same with these three files also. (lghub_updater.exe, lghub_agent.exe, logi_crashpad_handler.exe)
Now Restart your PC to check if Logitech G Hub not loading issue gets fixed.
Solution 4. Update your Operating System
There is a high chance that your OS is why you face the G HUB issue.
To fix that:
- You need to press the Windows + I key to open the Settings menu and head to Windows Update
- Click on the button that shows Install now or Restart now, or Check for new updates. This may resolve the Logitech G Hub stuck on the loading screen issue.
Conclusion:
Any G HUB software with a loading issue ruins our moods to play our favorite games with the most optimized settings. Hopefully, the fixes mentioned in the article will help you to resolve the Logitech G Hub not loading issue easily. Don’t forget to share your queries and thoughts with us in the comments below. Thanks for reading!
Experiencing difficulties with your Device, check out our “How To” page on how to resolve some of these issues.
